Ninety Nine
Deptford Mall
Deptford, New Jersey
With the knowledge that 99’s website identified items containing gluten, I went there with high hopes with some girlfriends of mine. I had identified some menu items beforehand I was interested in trying, and when the waitress came to take my order I explained my food allergies. She did the wonderful thing and went to double check with the manager who came out to talk to me with two copies of the printed out Nutrition/Allergy list (one of which he left with me). He helped me identify them as gluten free and told me to ask for him if I had any questions. So I ordered, with strict instructions that the biscuit that came with my meal should not be on my plate.
Well, the food came out and low and behold there was my biscuit… touching my salmon. So I politely sent it back with the person who brought it out and when our waitress came to check up on us, she was absolutely devastated that they messed it up. She swore up and down that she put ‘no biscuit’ and they just didn’t listen to her. Unfortunately, I didn’t get my Gluten Free meal until my friends had finished eating. But the waitress felt so bad that she actually took my meal off the bill.
While I wasn’t too impressed with the meal itself and the delay in getting my meal was disheartening, the staff did really care and it showed. I’d be happy to go back there again and give them another try.